Shipping policy
We ship parts, gear, and accessories anywhere in the 50 United States. Orders are picked, packed, and shipped from our shop in Placerville or directly from the manufacturer's distribution center, whichever gets it to you faster.
Processing Time
In-stock orders placed before 1:00 PM Pacific, Monday–Friday generally ship the same business day. Orders placed after that, or on a weekend or holiday, ship the next business day. We do not ship on Sundays or major holidays.
Shipping Costs
- Free shipping on orders of $149 or more when every item is standard size.
- Standard-size parts: $12.75 per order under $80, $9.75 from $80 up to $149.
- Oversized items (tires and other large parts): $18 to $65 each, depending on size. Each one ships in its own box.
Checkout shows the exact shipping charge before you pay.
Drop-Shipped Items
Much of our catalog ships directly from our distributors' warehouses. An order containing items from more than one warehouse may arrive in more than one box, on more than one day, at no extra cost to you beyond what checkout quoted.
Delivery Estimates
- Standard ground: 2–7 business days after shipment, depending on distance.
- Oversized items: ship ground, one per box. Parts that can only travel by freight aren't sold online.
Delivery estimates are the carrier's, not a guarantee. Weather, carrier backlogs, and Sierra-foothill routes can add a day.
Backorders
Distributor stock moves fast, and an item can sell out between the time you order and the time the warehouse picks it. If something on your order is backordered we'll contact you with the expected date and you can wait for it, swap it, or cancel that line for a full refund. We ship the rest of the order right away.
California Emissions & Restricted Items
Some performance parts are not legal for sale, installation, or use on pollution-controlled vehicles in California, and some are sold for closed-course competition use only. We do not ship those items to California addresses. If a restricted item makes it through checkout, we'll cancel that line and refund it in full — see our Terms of Service.
Certain items (batteries, aerosols, chemicals, airbag-equipped gear) ship as hazardous materials and are ground-only — no air or expedited service, and no delivery to PO boxes.
Tracking
You'll get a tracking number by email as soon as a shipment leaves. If tracking hasn't moved in three business days, contact us and we'll open a trace with the carrier.
Lost or Damaged in Transit
Inspect your shipment when it arrives. If a box shows damage, note it with the driver and tell us within 5 business days so we can file the carrier claim while it's still valid. We'll replace or refund the damaged item — you don't chase the carrier, we do.
Wrong Address
We ship to the address you enter at checkout. If a package is returned to us as undeliverable, we'll refund the item cost less shipping and any handling fee, or re-ship at your cost. Email us right away if you catch an address mistake — if the package hasn't shipped yet, we can usually fix it.